62ph Privacy Policy – Your Data, Protected

How We Handle Your Personal Information

1. Information We Collect

When you create an account on 62ph, we collect basic registration details including your name, date of birth, email address, and mobile number. We also collect account activity data such as login times, game session records, and transaction history in Philippine pesos (PHP). If you contact our support team, we may retain records of that communication to help resolve your query. Device and browser information — including your IP address, operating system, and screen resolution — may be collected automatically when you access the platform. We collect only the information that is necessary to provide you with a safe, functional, and personalised experience on 62ph.

2. How We Use Your Information

Your personal information is used primarily to operate and maintain your 62ph account, process deposits and withdrawals in PHP, and verify your identity in line with applicable Philippine regulations. We use activity data to improve platform performance, personalise your experience, and detect unusual or potentially fraudulent behaviour. We may send you service-related notifications — such as account security alerts or updates to our policies — using the contact details you provided at registration. We do not use your data to send unsolicited marketing messages without your consent. All data processing is carried out for legitimate operational purposes and in accordance with applicable Philippine data protection standards.

3. Sharing of Personal Data

62ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually required to handle your data securely. In certain circumstances, we may be required to disclose information to Philippine regulatory authorities or law enforcement agencies in response to a lawful request. Any third party that receives your data on our behalf is bound by strict confidentiality obligations and may only use it for the specific purpose for which it was shared. We will always aim to minimise the amount of personal data shared with any external party.

4. Data Security

We apply industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly recommend using a unique, strong password that you do not share with anyone. Sensitive data such as payment details is handled through encrypted channels to reduce the risk of interception during transmission. While we take all reasonable precautions, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by logging out after each session and reporting any suspicious activity promptly. If you believe your account has been compromised, please contact 62ph support immediately.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online entertainment platforms. Transaction records and account history may be kept for a longer period to comply with financialreporting and audit obligations. When your data is no longer required, we will delete or anonymise it in a secure manner. You may request the deletion of your personal data by contacting our support team, subject to any legal retention requirements that may apply. We do not retain data beyond what is necessary for the purposes described in this policy.

6. Your Rights as a User

As a user of 62ph based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is not strictly necessary for the operation of your account. To exercise any of these rights, you can reach our support team through the contact details available on the platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection legislation. If you have concerns about how your data is being handled, you also have the right to raise a complaint with the relevant Philippine regulatory authority.

7. Cookies and Tracking

62ph uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players, and these can be managed through your browser settings. We do not use third-party advertising cookies or share browsing data with ad networks. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the date shown at the top of this page so you can see when the policy was last revised. Your continued use of 62ph after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, the FAQ page covers the most common topics in clear Philippine English.